Privacy Policy

1. Information we collect

We collect information you provide when you contact us, create or continue an application, upload documents or make a payment. Depending on the service, this can include:

• contact details, including name, email address and telephone number;
• traveller and travel details, including passport, nationality, date of birth, itinerary and accommodation information;
• documents and images you choose to upload;
• payment confirmation and transaction information from our payment providers; and
• technical and usage data, such as IP address, device and browser information, cookie identifiers and pages visited.

2. How we use information

We use personal information to provide requested services, maintain applications, communicate with you, process payments, prevent fraud and misuse, improve the website, meet legal obligations and protect our rights. Where permitted, we may also use contact details to send service-related messages and marketing communications; you can opt out of marketing messages at any time.

3. Sharing and disclosures

We share information only when needed to operate the service or where required by law. Recipients may include payment processors, hosting and security providers, communication providers, professional advisers, and relevant authorities or their systems when you instruct us to assist with a submission. Service providers may process information in countries outside your location.

4. Payments and security

Card details are collected by our payment tokenisation provider rather than through email. We use reasonable administrative, technical and organisational measures intended to protect information. No online system can be guaranteed completely secure, so please use care when sending information online.

5. Cookies and analytics

We use cookies and similar technologies to operate the website, remember application progress, understand website activity and measure advertising performance. See our Cookie Policy for more information and browser-control options.

6. Retention

We keep personal information for as long as reasonably necessary for the purposes described here, including to provide support, maintain records, resolve disputes, comply with legal obligations and enforce our agreements. We then delete or de-identify it where appropriate.

7. Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, or ask questions about how it is handled. Contact us at allvisasmigration@gmail.com. We may need to verify your identity before responding.

8. Changes to this policy

We may update this policy to reflect changes to our services, technology or legal obligations. The current version is published on this page with its effective date.